Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address and home address.
• Service Details: Information about your home and the lighting services you request, including photos you send us.
• Payment Information: Details required for processing transactions.

How We Use Your Information

We use your personal information to:

• Provide and manage the services you request.
• Communicate with you regarding quotes, appointments, updates, or offers (with your consent).
• Process payments and refunds.
• Improve our services and customer experience.

Sharing of Information

Mr. Swiffy’s Holiday Lighting does not sell, share, or disclose your personal information to third parties for marketing or promotional purposes.

We may share your information only in the following circumstances:

• Service Providers: Information may be shared with subcontractors or vendors who support our services, such as installation, customer service or payment processing.
• Legal Obligations: If required by law, regulation, or legal process, we may disclose your information.

A2P 10DLC Compliance

We are committed to complying with the A2P 10DLC requirements, ensuring the security and privacy of mobile information. Specifically:

• Mobile Information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• Subcontractor Support: Sharing mobile information with subcontractors who provide support services, such as customer service, is permitted.
• Opt-In Data Protection: Text messaging originator opt-in data and consent will not be shared with any third parties under any other circumstances.

SMS Communications

Mr. Swiffy’s Holiday Lighting may use SMS (text messaging) to communicate with customers regarding quotes, appointment confirmations, service reminders, service updates, promotions, and customer support.

By providing your mobile phone number and opting in through our website forms, booking pages, or service intake forms, you consent to receive SMS messages from Mr. Swiffy’s Holiday Lighting. Message frequency may vary. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications from Mr. Swiffy’s Holiday Lighting. For assistance, reply HELP.

Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Mr. Swiffy’s Holiday Lighting uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services.

Cookies are small data files stored on your device that help us understand how visitors interact with our website. These technologies may be used to:

• Improve website functionality and performance
• Remember user preferences
• Analyze traffic and usage patterns
• Measure marketing and advertising effectiveness
• Provide relevant content and promotions

We may use third-party tools such as analytics platforms and advertising services that place cookies on your device to collect non-personal usage data.

Your Cookie Choices

You may choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain website features and functionality.

By continuing to use our website, you consent to the use of cookies and tracking technologies in accordance with this policy.

Your Choices

Communication Preferences: You can opt out of communications at any time by following the unsubscribe instructions in our messages or contacting us directly.

Access and Updates: You may request access to or updates of your personal information by contacting us.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.

Contact Us

If you have any questions, you can contact us:

By email: liam@mrswiffy.com
By phone: (203) 793-6694